I recently stopped off at the new Hessian cafe for a cappuccino, just to have a nosy at the new addition to Oakwood parade. After browsing the menus and meeting a member of staff there, I knew I would be returning.
Bank holiday weekend seemed like the perfect time to try it out for lunch. We were greeted by warm and welcoming staff. It was great to see a familiar smiley face from Sunshine Bakery amongst the staff crew, I hope he will be a permanent fixture. Hessian is only a small venue and it was bank holiday but I was pleasantly surprised to see how busy it was in there. I love that the menus are small, less pressure on the staff means better quality produce. The food is everything I love, healthy, hearty and wholesome. I love the Mediterranean theme.
I really like the decor and the feel of the place. The small dining area in front of the open plan kitchen has a real cosy, living room feel to it. The only drawback of this is that it is quite cramped and when it’s busy it can get really loud. The chef had a system where he rang the bell when a dish was ready for service to collect. It was so bustling in there that the waiting staff kept missing the bell.
We drew the short straw somewhat with the service. One of the best things about Hessian is the staff team. They are smiley, friendly, helpful and just the right level of chatty. Apart from the man who was serving us unfortunately. He was pleasant enough but it really seemed like he’d rather be anywhere else but there. I had ordered a salad that came with grains, when the salad came there were no grains. I raised this with our waiter and he seemed surprised, went away and came back and said “We ran out of grains, that’s why there weren’t any”. I can think of better, more apologetic ways of putting that message across. I believe a good staff team communicates and the waiting staff and chef should work together to ensure that everyone knows what is and isn’t available before the customer orders. I heard other customers order things and their waiter/waitress knew what was and wasn’t available. There did seem to be quite a lot of things they had run out of but they are new, it was a busy bank holiday and it was late in the afternoon. Overall, the rest of the staff are lovely and fit in well with the welcoming attitudes shown in the other venues on Oakwood parade.
I ordered the grilled halloumi salad which comes with super grains (if you’re lucky), avocado, leaves, roasted red peppers and honey and mustard dressing. My husband ordered Jamon, picante cheese, roasted red pepper and pesto grilled melt. We were both happy with our food. We had ordered polenta wedges but they had run out and in the end we were nicely full anyway. One thing to keep in mind is that they serve the food when it’s ready so you may not eat at the same time, we didn’t. I’m assuming that is usual practice but I’m not sure. Our waited didn’t mention it but as mentioned, he wasn’t exactly on the ball. I also noticed that they offer gluten free bread, always a bonus in my book.
We had some lovely drinks. A nice beer, gin and tonic and a gorgeous espresso martini. I’ve had great espresso martinis and I’ve had some awful ones and this one was definitely up there with the good’uns. The drinks are quite reasonably priced too, £5 for a prosecco, around £7 for a cocktail or gin and tonic.
Overall, I really like Hessian and hope it stays around. I can’t wait to come back for the evening menu and to sample some cakes. I did notice a message on their Facebook page apologising for not offering ‘the full Hessian experience’ over the bank holiday weekend. I think that’s fair enough and goes to show that they are a staff team that care.
Service 8.5/10 (based on overall from both visits)